Ripl

Ripl helps you create branded posts, run targeted video ads, and track social performance. Manage all your social media marketing in one place.

Ripl

Project

Ripl helps its users create and share social media content to multiple social media networks at the same time. Whether you’re a solopreneur, side-hustler, small team, or real brick and mortar, Ripl has the features you need to look like a pro on social. As a user, you can use mobile apps available for iOS and Android as well as web-version of the product.

Challenge

Our task was to provide a team of manual QA specialists to handle the regression testing and ensure that all three apps (Android, iOS, and the web version) were stable and bug-free. We also provided help with daily customer support tasks. And at different stages of the project, a limited amount of UI Automation tasks were involved in the effort to automate the regression testing processes.

Solution

Dev Team has provided a QA team and a manager to set up daily regression testing processes. We also provided all the necessary devices and equipment required for successful testing of different mobile platforms and the web app. Later, a new member of the customer support team has joined the team and helped to cover 30% of customer support tickets during late-night hours, providing 16-hour daily support for the users of the apps.

Results

Dev Team has provided a QA team and a manager to set up daily regression testing processes. We also provided all the necessary devices and equipment required for successful testing of different mobile platforms and the web app. Later, a new member of the customer support team has joined the team and helped to cover 30% of customer support tickets during late-night hours, providing 16-hour daily support for the users of the apps.

selenium
jenkins
java
objective-c
react
javascript
html
css
python
django
mysql
jira
confluence
atlassian

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